(512) 612-4422 COMING SOON TO ROUND ROCK, TX
  • Weeknights: After 5pm
  • Weekends: 8am–5pm
  • Walk-ins welcome
Healing Hearts Animal Urgent Care, located in Round Rock, Texas, is your home for compassionate, urgent veterinary treatment and advanced surgical care, without the long ER waits or high costs. We bridge the gap between your primary vet and the emergency room, delivering thoughtful, efficient care for life’s unexpected moments. Immediate Veterinary Care with heart, every step of the way.
Healing happens here.
(512) 612-4422

What to expect when visiting our veterinary urgent care

Step 1: Choose your arrival time, or just walk on in

Call, text, or reserve your spot using our online waitlist if you want to plan ahead!

Step 2: We see your pet quickly

You and your pet come into a private exam room shortly after you arrive. No long waits wondering what’s happening or when you’ll be seen.

Step 3: We take time to listen and explain

Our team will discuss with you about what’s going on, answer your questions, and explain what we recommend—and what it costs.

Step 4: Treatment, relief, and peace of mind

Your pet gets the care they need, and you go home with clear next steps and answers to your questions. Plus, we send everything to your regular vet so your pet’s care stays connected.

When you’re worried, we’re here.

Up late worrying about symptoms or just have a feeling something’s not right? Our veterinary urgent care team in Round Rock is here to rule out the scary stuff, treat what’s wrong, and give you peace of mind. These are the kinds of things we see (and help with) every day:

  • Vomiting or diarrhea
  • Not eating or acting “off”
  • Coughing, sneezing, or breathing changes
  • Urinary accidents, straining, or licking
  • Anal gland issues or scooting
  • Allergic reactions or hives

  • Limping or holding up a leg
  • Cuts, scrapes, or wounds

  • Broken nails or torn paw pads
  • Pain, trembling, or discomfort
  • Ear infections or head shaking
  • Eye redness, discharge, or squinting
  • Itchy skin, hot spots, or rashes
  • Hair loss or excessive licking
  • Tick, flea, or parasite concerns
  • Dog bites, snake bites, or porcupine quills

  • Toxin or poison ingestion

  • Hit by car

  • Fever or heat stroke

  • Suspected foreign body ingestion

  • Seizures, sudden paralysis

Should I go to Healing Hearts Animal Urgent Care or to an emergency veterinary hospital?

When you’re not sure how serious your pet’s condition is, give us a call and we can walk you through next steps. We handle most urgent needs quickly, compassionately, and at a fraction of the cost compared to 24-hour emergency hospitals.

What’s going on? Healing Hearts Animal Urgent Care 24-Hour Emergency Hospitals
Mild to moderate Urgent Care concerns (vomiting, diarrhea, limping, ear/eye/skin issues, not eating, acting “off”. See full list of symptoms.) Fast, same-day care without long waits Lower priority cases—may wait several hours
Diagnostics needed (X-rays, lab work, ultrasound) Advanced diagnostics with shorter wait times Available, but often delayed due to critical cases
Non-life-threatening procedures or surgery Select urgent surgeries and treatments available Available, typically at a higher cost
Cost concerns Transparent, upfront pricing. Comparable to your regular vet. Learn more about our transparent pricing here. Higher emergency exam fees and treatment costs
Time & convenience Walk-ins + online waitlist. Typically seen in 10–15 minutes Wait times vary. Often 3–8+ hours
Hospitalization needs Daytime, evening, and weekend monitoring 24/7 inpatient and overnight care
Life-threatening emergency (trouble breathing, seizures, severe bleeding, poisoning, hit by car, bloat) Stabilization available, then transfer if needed Immediate, full critical care and ICU support

What makes Healing Hearts different

We know worrying about cost on top of worrying about your pet is the last thing you need. That’s why we post the majority of our prices on our website so you can make informed decisions before you leave home.
Whether you reserve your spot online or walk in, most pets are brought in to a private exam room shortly after arrival, not left waiting in your car for hours.
Our team sits down with you, listens to what’s going on, and explains what we’re seeing and our recommendations for next steps. We always work through options together to find a path forward that helps your pet.
After your visit, we send a complete report to your veterinarian so your pet’s care stays coordinated and consistent.
Clear discharge instructions, someone to call if you have questions, and confidence that your pet got the care they needed.

FAQs

Emergency vets are for life-threatening situations: difficulty breathing, severe bleeding, poisoning, seizures, major trauma. They’re staffed 24/7 and priced accordingly—often $3,000+ just to start. Urgent care is for everything else: injuries, illnesses, “something’s not right,” problems that need attention but aren’t life-threatening. We have the same diagnostic tools and medical expertise without the emergency price tag.

No. Most pets are seen quickly. You can reserve your arrival time online or just walk in. Our brand new hospital has been designed to improve efficiency without sacrificing the quality of your pet’s care.

Our pricing is comparable to general practice veterinarians and significantly less than emergency clinics. The majority of our pricing is posted online, and you’ll get a clear estimate before any treatment starts.

No, walk-ins are always welcome! If you want to reserve a spot to minimize wait time, we make it easy for you to do that online.

We can stabilize and treat your pet during our open hours. For situations requiring overnight monitoring, we’ll coordinate next steps and make sure everyone—you, the next facility, and your regular vet—has the information needed for a seamless handoff.

Yes! We always send a complete visit report to your regular vet after every appointment. We’re an extension of your regular veterinarian’s care, not a replacement.

We work with all major pet insurance providers, and here’s how it typically works: you pay for your pet’s visit at the time of service, and then submit a claim to your insurance company for reimbursement. Most pet parents receive their reimbursement within a few weeks, depending on the provider and plan. Our team can help you facilitate the claim submission — we’ll provide detailed invoices, medical records, and guidance to make the process as simple as possible.

We also offer other payment options for your convenience, including financing options like CareCredit and Scratchpay.

Peace of mind is just a visit away

When your pet needs care and your vet is closed, we’re here to help—quickly, compassionately, and without the emergency price tag.